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High Performance Through Business Process Management

Author : Mathias Kirchmer
language : en
Publisher: Springer
Release Date : 2017-03-09

Download High Performance Through Business Process Management written by Mathias Kirchmer and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-09 with Business & Economics categories.

This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment. Static business models do not keep pace with the dynamic changes in our digital world. Organizations need a management approach that fits this environment and capitalizes on its opportunities while minimizing the related risks. They need to execute their business strategy fast and reliably. In effect, they have to know how and when to modify or enhance their business processes, which processes are the best candidates for intervention, and how to move rapidly from strategy to execution. This means organizations need to establish business process management as a real management discipline. The importance of process innovation, digital technology and people aspects, process governance, internationalization, emerging processes and the unique situation in mid-market organizations are some of the key topics discussed in this book. It ends with a comprehensive case study and a discussion about what process engineers can learn from jazz musicians.

High Performance Through Process Excellence

Author : Mathias Kirchmer
language : en
Publisher: Springer Science & Business Media
Release Date : 2011-08-22

Download High Performance Through Process Excellence written by Mathias Kirchmer and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-22 with Business & Economics categories.

Continuously changing customer and market requirements as well as new developments in information technology have become a dominating factor in today's business environment. To be successful enterprises have to adapt quickly to new opportunities and threats. They have to take smart decision and execute fast. Innovation and agility become important success factors. The Management of Process Excellence (MPE) is the main enabler. It helps achieving immediate benefits while building lasting process management capabilities. MPE links strategy with people and technology based execution. Service Oriented Architectures (SOA), Web 2.0 or "cloud computing" support this approach. The right process governance, including centers of excellence, and knowledge assets in form of reference models increase the delivered value again. The resulting next generation enterprise is ready for long term success. The book discusses how business process management delivers real value in private and public sector organizations around the world. It addresses executives and managers as well as educators and students.

Cfo Insights

Author : Stewart Clements
language : en
Publisher: John Wiley & Sons
Release Date : 2005-08-19

Download Cfo Insights written by Stewart Clements and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-08-19 with Business & Economics categories.

Many CFOs have led their companies to invest in ERP and shared services in order to create leaner, more global organization structures. Today, they seek more radical transformation through business process outsourcing (BPO). CFO Insights is a practical, comprehensive guide to this exciting, fast-growing field. It features expert advice from the CFOs of major companies worldwide, including BP, Procter & Gamble, Dell, and Exel. Step by step, it takes you through the stages of a successful outsourcing solution - from evaluating providers and contracting, through transition planning and risk management. “We have seen cost reductions every year for each of the 13 years of our outsourcing experience – now, finally, we are seeing the outsourcing market mature. The advancement of multi-client centers will create new value. As new low cost centers spring up around the world I want to have easy access to the opportunities.” —Ala n Eilles, CFO Downstream, BP “Outsourcing is not about sitting still. On the one hand, as CFO, you have to be in control, and have the right control mechanisms in place. On the other, this is an evolving relationship where both parties feel empowered and energized to make a real difference in the business.” —John Coghlan, Group Finance Director of Exel “My view of the CFO’s role is relatively simple: How do you add value? The CFO has to be in the forefront in understanding, at a strategic level, the relative economics of different parts of the business model – and vitally play a decisive role in deciding what should be insourced and what should be outsourced.” —Clayton Daley, CFO, Procter & Gamble

Service Engineering

Author : Hans-Jörg Bullinger
language : de
Publisher: Springer-Verlag
Release Date : 2013-03-09

Download Service Engineering written by Hans-Jörg Bullinger and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-09 with Computers categories.

Die schnelle und effiziente Realisierung innovativer Dienstleistungen stellt zunehmend einen Erfolgsfaktor für die Wettbewerbsfähigkeit von Dienstleistungsunternehmen dar. Dienstleistungen werden in der Praxis jedoch oft "ad hoc", d.h. ohne systematische Vorgehensweise, entwickelt. Das Konzept des "Service Engineering" beschreibt Vorgehensweisen, Methoden und Werkzeugunterstützung für die systematische Planung, Entwicklung und Realisierung innovativer Dienstleistungen. Ziel des Herausgeberbandes Service Engineering - Entwicklung und Gestaltung innovativer Dienstleistungen ist es, Wissenschaftlern und Praktikern gleichermaßen einen Überblick über den aktuellen Kenntnisstand zum Service Engineering zu geben. Namhafte Wissenschaftler zeigen hierin Grundlagen und aktuelle Tendenzen auf. Praktiker aus unterschiedlichen Branchen stellen ihre Erfahrungen aus aktuellen Service-Engineering-Projekten vor.

Business Process Management

Author : Roger Burlton
language : en
Publisher: Pearson Education
Release Date : 2001-05-17

Download Business Process Management written by Roger Burlton and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-05-17 with Computers categories.

Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its owners. The more businesses change, the more they must concern themselves with their stakeholder relationships and manage their processes so that technologies and organization designs have a common business purpose. This book shows you how to deliver integral processes and helps you build a fully process-managed enterprise. The Process Management Framework provides the strategic guidance and tactical steps to make the switch. Encompassing eight phases, the Framework migrates organizational and process transformation through strategy, design, realization, and actual operations. For each phase, this book provides detailed descriptions of the steps, their inputs, outputs, guides, and enablers, as well as the tricks, traps, and best practices learned by experienced practitioners. It also covers the related disciplines of managing programs, risk, quality, projects, and human change, and how process management is the key to ensure a fit among all these areas. For those of you about to embark on a process journey, this book provides a compelling call to action, a guide for management, and an invaluable reference. Learn the concepts and transform your business! See why process management is an inevitable trend that won't go away. Understand why relationship management needs effective processes to work. Define your stakeholders and determine their needs. Discover what other organizations have done to manage processes successfully. Explore a complete framework for managing business, process, and human change. Apply your knowledge to manage process projects effectively and efficiently. Learn what to do and what to avoid in every step. Develop processes to align technology, organization, and facility transformation. Gain cross-organizational acceptance of process and personal change. Anticipate objections and proactively manage stakeholder concerns.

Fallstudien Zum Internationalen Management

Author : Joachim Zentes
language : de
Publisher: Springer-Verlag
Release Date : 2013-07-01

Download Fallstudien Zum Internationalen Management written by Joachim Zentes and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-01 with Business & Economics categories.

Durch die Mischung unterschiedlicher Themen und Autoren aus verschiedenen Disziplinen und Kulturkreisen, werden in 66 Fallstudien vielfache Facetten der internationalen Unternehmenstätigkeit vorgestellt. Die didaktisch geschickt aufbereiteten Fallstudien decken die zentralen Bereiche des Internationalen Managements, insbesondere im Hauptstudium, ab. Zu jeder Fallstudie gehören neben der Problembeschreibung konkrete Fragen mit Lösungshinweisen.

Das Internet Der Dinge

Author : Elgar Fleisch
language : de
Publisher: Springer-Verlag
Release Date : 2005-12-06

Download Das Internet Der Dinge written by Elgar Fleisch and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-12-06 with Computers categories.

Mit dem "Internet der Dinge" zeichnet sich ein fundamentaler Technik-Trend ab, dessen betriebswirtschaftliche Konsequenzen und Chancen hier erstmals erläutert werden. Das Buch stellt dabei nicht nur eine klare technologisch wie ökonomisch begründete Vision des Ubiquitous Computing dar, sondern beschreibt darüber hinaus in mehreren Fallstudien auch deren Umsetzung in die Unternehmenspraxis unterschiedlichster Branchen, skizziert die wichtigsten Technologien und leitet unmittelbar anwendbare Handlungsanleitungen ab. Es liefert eine fundierte, in sich geschlossene und übersichtlich dargestellte Analyse für Praktiker, Forscher und Studierende, die sich mit Gestaltung, Chancen und Risiken von RFID-Anwendungen und Ubiquitous-Computing-Szenarien auseinandersetzen.